Blog

Live updates on ecommerce trends and developments

Fresh write-ups on what's changing in ecommerce, and what it means for how a business runs — operations, team management, fulfillment, retention, and the systems work that keeps a growing brand from breaking.

Duotone photo of a man in glasses checking a credit card against his phone, beside an order risk card reading high, don't ship yet, on hold, a person decides, captioned Legit?
October 18, 2026

The fraud hold system I'd build in Shopify: stop risky orders before they ship, answer every dispute on time

 Photo of a woman with glasses receiving a parcel, beside a ready to collect slip reading held for 18 days, then it comes back to you, captioned Not home?
October 18, 2026

UK customers can now collect at the Post Office — plan for the parcels that come back

 Photo of a sceptical woman at a laptop, beside a brief card reading done when, works on mobile and real order tested ticked, signed off still open, captioned Is it done?
October 17, 2026

The developer brief I'd use for Shopify work: write down what done means, then test it before sign-off

 Photo of a smiling man holding a packed cardboard box in a framed window, beside a batch card showing pick and print done and pack next, captioned All at once
October 17, 2026

Shopify can now fulfill orders in batches — decide what goes in each one first

 Photo of a frustrated man frowning at his phone, beside a stock counter at minus fourteen, a customer message asking any update and an on hold tag, captioned Ships when?
October 16, 2026

The backorder system I'd build in Shopify: sell past zero, hold the order, tell the customer

 Photo of a surprised woman opening a cardboard box, beside a shipping label marked label bought auto with a questionable weight, captioned Already?
October 16, 2026

Shopify Flow can now buy your shipping labels — decide which orders it is allowed to touch

 Illustration of a spreadsheet tracker with ID, problem, owner, due and status columns, one row for a stuck parcel highlighted as overdue, beside a counter showing three open and one overdue, captioned Still open?
October 15, 2026

The exceptions tracker I'd build in Google Sheets: one row per problem, one owner, one date

 Illustration of two product cards side by side, visitor A seeing a 20 percent discount and visitor B in the control group seeing full price and asking where's mine, beside a split traffic dial marked online store only, captioned 50/50?
October 15, 2026

Shopify can now test your discounts on part of your traffic — tell the backend who sees what

 Illustration of a returned parcel with a return arrow beside a return tracker showing Requested and Received checked, Graded highlighted as idle three days, and Refunded still open, captioned Returned.
October 14, 2026

The returns system I'd build in Shopify: rules decide what qualifies, people decide what goes back on the shelf

 Illustration of a checkout rules panel listing an order limit, an address check, a renamed delivery option and a highlighted hidden payment row marked Set by who, beside an assistant chat bubble asking why one is hidden, captioned Why this?
October 14, 2026

Sidekick can now explain your checkout setup — use it to audit before peak

 Illustration of a founder update message card with four rows, Done, Next, Blocked and a highlighted Decisions needed row with A and B options, beside a Monday to Friday strip with Friday highlighted, captioned Any news?
October 13, 2026

The Friday founder update: one message that replaces a week of status questions

 Illustration of a cost slip for shipping one order, showing a fulfillment fee plus a holiday peak fee plus a 3.5 percent surcharge, beside a warehouse sending stock to a marketplace, your own store and a social shop, captioned Per unit.
October 13, 2026

Amazon's holiday peak fees start October 15 — recheck what your Shopify orders cost to ship

 Illustration of a bar chart of days of cover for four SKUs with a dashed lead time line at 30 days and one short bar flagged with an alert, beside the formula stock divided by daily sales, captioned How long?
October 11, 2026

The low-stock alert I'd build in a Google Sheet: days of cover, checked every morning

 Illustration of an English content card with one edited line fanning out through a 7 days sync badge to German, French and Spanish cards, one with a lock, beside a switch labelled Auto-sync, captioned Every week.
October 11, 2026

Shopify can now retranslate your European store every week — decide who reads it first

 Illustration of an operations hub connected by spokes to founders, support, marketing, 3PL, makers and developers, beside Owner, Due date and Status chips, captioned Whose job?
October 10, 2026

How I set up operations for a DTC brand: one hub, six tools, four workflows

 Illustration of a column of orders flowing into a rules sorter that sends most to a Ship lane and one to a Hold lane, beside Trigger, Condition and Action chips, captioned By hand?
October 10, 2026

The order-to-fulfillment system I'd build first: rules read every order, people read the exceptions

 Illustration of an AI agent lens scanning a price tag with a crossed-out compare-at price above the current price, beside a switch labelled Compare-at, captioned On sale?
October 10, 2026

Shopify now shows your compare-at prices to AI shopping agents — clean them up first

 Illustration of a store settings panel feeding a policy page stamped Auto, beside a switch labelled Use automated policy, captioned Says who?
October 9, 2026

Shopify can now write and update your store policies — check the settings behind them first

 Illustration of a laptop cart and a phone cart showing the same two items joined by a sync arrow, beside two stacked reminders for one cart, captioned Same cart.
October 8, 2026

Shop now syncs carts across devices and sends its own reminders — check your abandoned cart flow

 Illustration of a purchase order sheet with two lines received and one highlighted as having no transfer, beside a receiving dock with one parcel missing, captioned On order?
October 7, 2026

Shopify added purchase order reports to Analytics — check what's still on order before peak

 Illustration of an emptied shipping profiles panel with an arrow to a market panel where three rates match and the highest is highlighted, captioned Moved.
October 6, 2026

Shopify is moving shipping rates into Markets — check what checkout charges after the upgrade

 Illustration of three stacked parcels, each with a price tag showing an added fee, captioned Adds up
October 5, 2026

USPS holiday pricing is live — redo your per-package math before peak

 Illustration of a return summary slip with two overlapping Taxed stamps, captioned Twice?
October 4, 2026

Shopify will start taxing US return shipping fees on October 23 — check your workaround first

 Illustration of a checkout card with a cursor pressing Place order, captioned No hands
October 2, 2026

AI agents can now check out on your Shopify store — what your backend needs to be ready for

 Person working late at a desk with a computer
October 1, 2026

Where AI actually helps run a Shopify backend (and where it still doesn't)

 Small business owner packing an order at a desk
September 30, 2026

Adding TikTok Shop or Amazon? The backend work nobody budgets for

 Laptop screen glowing in a dark room
September 26, 2026

Shopify quietly sped up every Liquid storefront — here's what merchants should actually do

 Warehouse aisle stacked with inventory
September 20, 2026

The fulfillment mistakes that quietly kill repeat purchases

 Laptop showing an email marketing analytics dashboard
September 12, 2026

Why your Klaviyo flows are underperforming (and how I audit them)