Ibrahim AbiadeEcommerce Operations Manager
The Operations
Manager behind your
Ecommerce DTC brands
I manage operations, coordinate your team, and simplify the systems behind a growing brand — store management, fulfillment, retention, and reporting — so you can stay focused on product and growth instead of chasing orders, suppliers, and inboxes.
I'll fix what's breaking in your store before you notice it.
I've heard that before.
Every ops person says that. So here's the actual stores I've run, with the numbers — judge it before we even talk.
Built for three kinds of ecommerce founders
Most brands come to me at a point where the founder is holding everything together alone — orders, inventory, suppliers, and customer emails all competing for attention.
Founders who need an operator
You need someone dependable running operations and coordinating your team day to day — inventory, fulfillment, support — without having to manage a manager.
Growing brands that need real SOPs
What worked at a smaller size is starting to break. Nothing's documented, and it's time to simplify how the business runs and put your first real systems in place.
Stores that outgrew ad-hoc processes
Theme conflicts, app integration issues, and scattered ownership are piling up. I trace each problem to its root cause, clarify who owns what across the team, and rebuild the structure around it.
Tools & platforms I work in daily
Fluent across the stack a modern DTC brand actually runs on.
What my past clients had to say
Real feedback from the ecommerce brands I've worked with. More is added as projects wrap up.
Ibrahim traced each problem to its root cause and fixed everything without disrupting the live store. Fast, reliable, and excellent to work with.Augusto R.Founder, a six-figure Italian fashion brand
Ibrahim helped us set up and optimize multiple automated flows between Shopify and Klaviyo — from post-purchase to abandoned cart and customer tagging. He perfectly aligned the triggers and logic across platforms, ensuring everything ran smoothly and consistently. Fast, precise, and reliable — highly recommended.Upwork clientShopify + Klaviyo automation, via Upwork
Ibrahim supported us with a full SEO setup on our Shopify store, optimizing meta titles, descriptions, schema, and site structure. He also guided us through best practices to improve indexing and page performance. Everything was done accurately and on time — great expertise and communication throughout the process.Upwork clientShopify SEO project, via Upwork
Ibrahim helped us troubleshoot several technical issues on our Shopify site, from theme conflicts to app integrations. He quickly identified the root causes and fixed everything without disrupting our live store. Fast, reliable, and highly skilled — excellent support.Upwork clientShopify troubleshooting project, via Upwork
Ibrahim has been a reliable and skilled developer throughout the project. He quickly understood my vision and translated it into a clean, functional e-commerce site. Great communication, attention to detail, and a proactive attitude. Highly recommended!KLSH JeansShopify store build, via Upwork
I was very impressed with Ibrahim. The service he provided was exceptional. Not only did he deliver a detailed product research as he promised, but he also went above and…Upwork clientProduct research, pet brand, via Upwork
Ibrahim is well informed, he knows what he is doing and he'll be the assistant you need on your journey. I'd hire him again.Upwork clientShopify store launch strategy, via Upwork
Ibrahim's research skills is very good, and his understanding of product research being a Shopify Specialist is great.Upwork clientProduct research project, via Upwork
Ibrahim's level of professionalism is truly impressive. His creativity exceeded my expectations, even considering the well-established ideas and creativity that underpin our business. Certainly, we have more business endeavors on the horizon, and I fully intend to seek his expertise again. Moreover, I am inclined to recommend him to my colleagues, especially when it comes to matters of brand and business naming.Upwork clientBrand naming project, via Upwork
Been working with Ibrahim for a while now and it's nothing but good work! I will continue to work with him and have my website successful with his help.Upwork clientProduct research & listing, via Upwork
Ibrahim is a wonderful person, always thinking of ways to improve my content. He is clear, he is punctual and polite. I will continue to use his services whenever I need something. I am very happy with him and highly recommend him.Upwork clientMailchimp signup setup, via Upwork
Ibrahim is always patient when I keep making changes. He is readily available, punctual and his work is always up to standard.Upwork clientFlyer design project, via Upwork
Happy with the results Ibrahim has done for my website. He took his time to make sure that everything was good and any thing I needed done he went to the problem right away and fixed it.Upwork clientShopify store design, via Upwork
He honestly explains everything in detail and whatever you need done, he does it right away. And he makes sure you understand everything before he does any work! I'd honestly hire this guy full time! Will be using him again.Upwork clientShopify store project, via Upwork
Ibrahim is a great manager with excellent managerial skills.Upwork clientEcommerce account management, via Upwork
Ready to simplify how your business runs?
I typically respond within an hour. Let's talk about what's slipping, whether that's operations, your team, or the systems between them, and where to start.
